Senior Citizens Friendly grocery store uses GPS in the shopping cart

Map in the shopping cart for Senior Citizens

Grocery shopping can be quite an ordeal, long aisles with multiple signs, constantly changing sections, and distracting food samples comes between you and your final destination, the checkout.   Large malls will be coming up in India due to recent change in the Government policy pertaining to the Foreign Direct Investment (FDI).   But, what about old people who gets lost in the large super markets?  God help ‘Kirana‘ (old style small corner shop) store.

What is GPS?  The Global Positioning System (GPS) is a space-based satellite navigation system that provides location, anywhere on the Earth.  It is maintained by the United States government and is freely accessible to anyone with a GPS receiver.

To tackle this growing social issue, technologists across the world have invented a special shopping cart with a GPS system, for malls that leads confused shoppers to their desired targets, that is check-out or the POS terminal. Targeted for senior citizens:  Do you think a GPS-enabled shopping cart could be a boon to shoppers, who have  been known to go to buy just milk and return with Rs.1000/- worth of junk food?

In the back-end the ERP system will also be recording analyzing data for the ‘Business Intelligence’ (BI) to prepare reports that will tell the sellers information pertaining to fast selling items required by the senior citizens.   This kind of stores will become ‘Senior Citizen Friendly’ store, and from the CRM point of view this may attract more older people too.

This appears to be a good idea for the consumers, but the marketing people in the supermarket may not like this. They have spent lacks of Rupees analyzing consumers’ shopping habits;  that is why layouts keep changing.  It  is specifically to lure customers to spend more time wandering around the aisles, in a hope that the buyer will spend money on things they did not know about but would happily buy.  Next, you may find Apps on your iPhone (or the Android smartphone) that will tell you where you are and which way is the Exit.   Do you think this will really help senior citizens ?

[Source: This post is based on information from switch. com and device. com]

SAP ERP in Indian National Language – Hindi

Don’t say साँप – Pronounce as एसएपी

 

It is no hidden truth that Hindi, the official Indian language and the preferred language of transaction for over 40% of the population. Specifically in the public sector, there was the need for solutions that helped the Hindi-speaking workforce work in their own language.  SAP has pitched its Hindi ERP solution in the Indian market with an eye on the Hindi belt.

English: The word "Hindi" in the Dev...

English: The word “Hindi” in the Devanagari script. (Photo credit: Wikipedia)

The solution will surely set a precedent for various vendors to beef up work on the availability of software in local languages.  It will allow companies to employ Hindi-speaking people, thereby opening a pool of job opportunities. Vendors like Microsoft are already offering their operating system and office suite in the local language for quite some time now. It would be interesting to see if competitors like Oracle, Salesforce, etc also jump into the fray.

SAP seems to have seen a good opportunity in the burgeoning public sector where immense automation drive is on.   SAP also admits that the increased pace of adoption of the SAP ERP in the Government sector spanning across the Central, State, Public Sector Enterprises, Utilities, Municipal Corporations, Railways, Defense, Airports and Shipping, led SAP to localize its software to address local requirements of customers .

SAP ERP in Hindi will help to address areas such as Logistics including India taxation, accounting, employee data, and provident fund, Payroll including pay-slip, loans, claims and Employee Self Services.

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–  Managed by Jyotindra Zaveri, ERP Consultant and ERP Trainer.

Will localize solution help unlock the domain knowledge and expertise that exists at user level in India?  What do you say?

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